Shipping policy

📦 Order Processing

  • Orders are processed within 24 hour after payment confirmation.
  • Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly extended.

🚚 Shipping Times

United States

  • Standard Shipping: Ships in 3-5 days, arrives in 1-2 weeks

Shipping times are estimates and may vary depending on your location and carrier performance.

💲 Shipping Costs

  • Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
  • Free shipping promotions may be offered on qualifying orders and will be clearly displayed on the website.

📍 Shipping Locations

  • Bloom Cart currently ships throughout the United States.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations unless otherwise stated.

📧 Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • Tracking updates may take up to 48 hours to appear after shipment.

⚠️ Delayed Deliveries

While we strive to deliver orders on time, delays may occur due to:

  • Severe weather conditions
  • Carrier disruptions
  • High shipping volumes
  • Public holidays
  • Incorrect shipping information provided by the customer

Bloom Cart is not responsible for delays caused by shipping carriers or circumstances beyond our control.

🏠 Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details at checkout.
  • Bloom Cart is not responsible for orders shipped to incorrect addresses provided by the customer.
  • Additional shipping fees may apply if an order must be reshipped.

📦 Lost or Stolen Packages

  • If tracking indicates that your package has been delivered but you have not received it, please contact the shipping carrier first.
  • Bloom Cart is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
  • We will assist customers in filing carrier claims when applicable.

📭 Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery.
  • Include your order number and clear photos of the damaged product and packaging.
  • We will review the claim and provide a replacement or refund if approved.

🔄 Order Changes & Cancellations

  • Orders may only be modified or canceled before they are processed for shipment.
  • Once an order has been shipped, it cannot be canceled and must follow our Return & Refund Policy.

📞 Contact Us

For any shipping-related questions, please contact:

Bloom Cart Customer Support

  • Email: support@bloomcartpets.com
  • Contact Form: Available on our website

By placing an order with Bloom Cart, you acknowledge and agree to this Shipping Policy.